Terms of Service - Le Puffer
Last updated: 22.04.2026
Welcome to Le Puffer (“Le Puffer”, “we”, “us”, “our”).
By using our website or purchasing from our online store (the “Services”), you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, please do not use the Services.
Who can use our Services
By using our Services, you confirm that:
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You are at least the age of majority in your country/region, or
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You have the consent of a parent/guardian to use the Services.
You agree that all information you provide (name, address, payment details, etc.) is true, accurate and up to date.
Orders & contract
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When you place an order, you are making an offer to buy our products.
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We accept your order only when we send you an order confirmation email.
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We may refuse or cancel an order (for example, if a product is out of stock, pricing is wrong, or there is a payment issue). If this happens, we will let you know and refund any amount paid for that order.
All purchases are subject to our Refund/Return Policy.
Products & availability
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We do our best to show products and colours accurately, but appearance may vary depending on your screen and settings.
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We may change, limit or discontinue products at any time.
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We do not guarantee that any product will always be available.
Because all Le Puffer products pieces are one-of-a-kind, once they are sold, they will not be available again.
Prices, payment & taxes
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Prices can change at any time without notice.
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The price you pay is the price shown at checkout when you place your order.
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Unless clearly stated, prices do not include shipping, customs, duties, or other taxes or charges. These may be added at checkout or charged by your local authorities.
You agree to:
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Provide valid and accurate payment information.
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Confirm you are authorized to use the chosen payment method.
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Pay all charges incurred, including any applicable taxes, duties and shipping.
Shipping, delivery & risk
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We will ship to the address you provide at checkout. Please check it carefully.
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Any delivery times shown are estimates, not guarantees. Delays can happen due to carriers, customs, or events outside our control.
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Once we hand your order to the carrier, risk of loss passes to you (subject to any mandatory consumer rights in your country). If a package is lost or damaged in transit, we will work with you and the carrier where reasonably possible.
Returns & refunds
Returns, exchanges and refunds are handled according to our Refund/Return Policy.
Please read that policy before placing an order.
Intellectual property
Unless stated otherwise, all content on our Services is owned by Le Puffer or our licensors. This includes:
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Logos, brand names and trademarks
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Text, images, graphics and designs
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Product photos and videos
You may use the Services for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.
If you share any reviews, photos or feedback with us, you grant us a non-exclusive, worldwide, royalty-free right to use and display this content (for example, on our website or social media), as long as we use it in a fair and reasonable way.
Third-party services & Shopify
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products to you.
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Your purchase is always made directly with Le Puffer, not with Shopify.
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Shopify is not responsible for our products, our website, or any issues arising from your purchase or use of our products.
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By using our Services, you agree that you will not hold Shopify or its affiliates liable for any claims, losses or damages related to your transactions with Maison Turkuaz.
Our Services may also contain links to other third-party websites or services. We are not responsible for the content, policies or practices of those third parties. Your use of third-party sites is at your own risk.
Privacy
We collect and use your personal information in line with our Privacy Policy.
Because our store is hosted by Shopify, some of your data is processed by Shopify and its service providers. Please also review Shopify’s privacy information available on their website.
“As is” disclaimer
To the maximum extent permitted by law:
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Our Services and products are provided “as is” and “as available”.
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We do not promise that the website will always be available, error-free, secure..
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You use the Services at your own risk.
Nothing in these Terms limits any legal rights you may have under mandatory consumer protection laws in your country.
Limitation of liability
To the maximum extent permitted by law:
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Le Puffer and its owners, employees and partners will not be liable for any indirect, incidental, special or consequential damages (including loss of profits, data or goodwill) arising from your use of the Services or our products.
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Our total liability for any claim relating to the Services or your purchases will be limited to the amount you paid us for the product(s) giving rise to the claim.
This section does not exclude or limit liability where it cannot be excluded under applicable law (for example, for fraud or intentional harm).
Changes to the Services and Terms
We may update the Services and these Terms from time to time. When we make material changes, we will post the updated Terms on this page and update the “Last updated” date above.
Your continued use of the Services after the new Terms are posted means you accept the changes.
Governing law
These Terms and any disputes relating to your use of the Services will be governed by the laws of [Mugla, Turkey], and any disputes will be resolved in the courts of [Fethiye], unless another court is required by mandatory consumer law.
Contact
If you have any questions about these Terms or your order, you can contact us at:
Le Puffer
Email: info@lepuffer.com
Business address: Le Puffer. Tuzla Mah. 531 Sokak. Apt:4. D.2. Fethiye, Mugla, Turkiye
Business registration number: 12743
VAT number: 6180766686